Legacy systems as bottlenecks for innovation
One of the biggest impediments to accelerating pace of innovation is that older legacy systems are not geared to becoming part of a modern, scalable, and digital omnichannel solution. Legacy systems have a raison d’être but cannot become a bottleneck that prevents a business from adapting to increased requirements for digitalisation and pace of innovation.
Many businesses have legacy systems that can be almost impossible to replace. They are often systems that are key to the business, as they were developed in the infancy of digitalisation in the 1990s (or even earlier!). Back in the days when using technology to replace and perform routine key tasks was essential. The main task of legacy systems is often the same nowadays, but the surrounding landscape has changed, and much of it has become plastered with a patchwork of solutions that try to use data in these legacy systems or ensure that the data can be extracted.
Such legacy systems were never designed to be scaled in line with digital business becoming more and more extensive. They can therefore form a bottleneck to innovation and represent a growing degree of technical debt for businesses.