Finding the solution can be troublesome. Through our discovery process we make sure that companies ‘Build the right thing’.
We apply a structured Discovery process for any design or technical clarifications. Our approach ensures a solid foundation for decision-making by uncovering insights, gathering requirements and defining project scope as well as delivering tangible outputs whether these are layouts or platform recommendations. The process enables teams to gain deep understandings, explore potential solutions and, not least, set the direction for successful implementations.
Discover
Pains & Opportunities
Conduct research and analysis to identify pain points, challenges, and opportunities within the current design or platform. Gather insights through user research, stakeholder interviews, and market analysis.
Frame
Scope & Ambitions
Define the scope of the design proposal or platform recommendations. Clearly outline the objectives, goals, and desired outcomes. Determine the project's ambitions and set measurable targets.
Conceptualise
To-Be Scenarios
Generate ideas and concepts for potential design proposals or platform recommendations. Create visual representations, wireframes, architectural mappings or prototypes to convey the proposed solutions.
Validate
Concepts
Test and validate the hypothesis behind solution proposals. Gather feedback from users, stakeholders, and subject matter experts. Iterate and refine the concepts based on the feedback received.
Finalise
Solution & Handover
Incorporate validated concepts into final design proposals or platform recommendations. Create detailed documentation, specifications, and implementation plans. Ensure a seamless handover to the development or implementation team.
We recognise the importance of minimising risks by dedicating time to identifying the perfect solution.
In close collaboration with your company, our dedicated team of Analysts and Strategists will unfold the complexity of your business and help you identify the right solution, achieving optimal market fit with lasting impact.
Craft effective strategies to guide product development, aligning business goals with customer needs, technical feasibilities, and markets trends.
Oversee the entire product lifecycle, from ideation to launch. Define the product vision, prioritise features, and collaborate with cross-functional teams to deliver value to customers and ensure successful product outcomes.
Create seamless and visually appealing user experiences through intuitive interfaces enhancing usability, engagement, conversion, and satisfaction.
Use data analytics and research to gain valuable insight into user behavior, market trends and performance metrics, enabling data-driven decision making, tracking, and ongoing product optimisation.
Develop compelling content strategies that use technical personalisation possibilities as well as deliver search-friendly, relevant and engaging experiences that resonates with user contexts and journeys.
Through rigorous assessment, industry best practices, evaluation of various platforms and system landscapes, we craft informed recommendations, ensuring optimal technological solutions aligned with organisational goals.
What parts of your solution should be running in the Cloud? Which Cloud provider would be the best fit for running your solution? Should you consider Multi Cloud? And what security level is needed and how to optimise costs?
All of these questions and more are matters we take into consideration when guiding you to the Cloud, to ensure your solution is built correctly.
Through our discovery process we provide our clients with deep understandings, potential solutions, but most importantly, set the direction for a successful implementation. We are always intrigued by new digital projects. And we would love to hear about yours.
Call or write Experience Design Director, Trine Engelbrecht Jensen.
