Improved online loan solution secures business

Resurs Bank offers smart payment and borrowing solutions to consumers and companies. Since 2014, Kraftvaerk and Resurs Bank have collaborated on the maintenance and development of Resurs Bank’s online loan solutions on the Danish market.

Resurs Bank

Resurs Bank has a universe of websites. The collaboration began when Resurs Bank was looking for a partner to help ensure high uptime and continuous improvements to drive their loan solutions forward. The challenge was a tight migration deadline, as Resurs Banks existing supplier had to terminate the agreement. The migration, including knowledge transfer, was finished on schedule. 

Larger dealer network

A new Umbraco solution for dealers enables Resurs Bank to centrally adjust loan rates, terms etc. This is attracting more partners to Resurs Bank, and increasing the number of applications and leads.

High availability

For Resurs Bank’s loan partners, the availability of the online solutions is business-critical. Testing, operations planning and being able to provide support quickly in the event of incidents were therefore key focus areas.

Ongoing development

Test message notifications. Online application signing (Signicat). New Umbraco site. Together, Resurs Bank and Kraftvaerk have ensured the development of business-critical IT solutions.

Migration. From old to new server set-up

Kraftvaerk migrated Resurs Bank’s existing web-based solutions for online loan applications to a new server set-up. The aim was to meet Resurs Bank’s requirements for prompt service in the event of production issues. 

No matter the type of project – big or small – Kraftvaerk has delivered on time and in line with the estimated price with efficient project management and detailed solution descriptions. This has been greatly appreciated at Resurs Bank, and shows real professionalism.

— Laurent Rigaut, IT Site Manager, Resurs Bank (2020)

One website. Many individual dealer pages

Resurs Bank has a broad network of dealers who offer Resurs Bank’s financing options to customers buying products from the dealers’ online stores. Resurs Bank found that it needed to be able to offer different type of loans for the different dealers. Therefore, Kraftvaerk developed an Umbraco site which allows Resurs Bank to manage each dealers visual identity (logo and colour). This ensures that each dealer has a unique page which can be integrated on the dealer’s own website/online store. The Umbraco site integrates with Resurs Bank’s banking solution to retrieve correct calculations of loan terms and interest rates for each request. 

Loan application websites

Resurs Bank’s loan application websites consist of different parts: 

  • An integration to Resurs Bank’s banking system 
  • An administrative website for settings and log viewing 
  • Customer-facing websites. 

Kraftvaerk does not wait for Resurs Bank to come with requests, but continuously suggests changes and improvements. This proactive approach has been greatly appreciated, and is in stark contrast to other vendors I’ve worked with.

— Laurent Rigaut, IT Site Manager, Resurs Bank (2020)

New development. Maintenance. Consultancy

Kraftvaerk is responsible for all the maintenance and new development of Resurs Banks financing systems. Furthermore, Kraftvaerk has an important role in assisting Resurs Banks loan partners with their financing solutions. 

Custom .NET and SQL Server

Resurs Banks websites are based on customised .NET code and Umbraco with SQL Server databases. Integrations to external back-end systems, Signicat and text message notifications are based on .NET webservices. 

Putting customers first

Casper Dumont

VP​ of Engagement

+45 31 39 07 15