Flown #2

Bug tracking in real-time and site monitoring – see what sort of bugs your users may experience. 

Automation via Flown. 

Automation using Flown makes the testing work easier and more thorough by not only relying on site integration tests (SIT), but by also being able to monitor the site in real time.  

Bugs will always crop up in code, and therefore it needs to be continually tested and corrected, and when solutions become bigger and more complex, the code has to be tested even more extensively.  

With runtime error (RTE) tracking and site monitoring tests (SMT), it’s easier to track errors and speed in your daily operations.  

RTE.

In short, RTE is a tool that finds errors in real time. It does so by using a script that tracks all the errors which can occur in an individual user’s browser. The bugs can be very different and obscure, for example if there are visitors to a website which uses a very old browser, but it might also be due to lack of testing on an Apple platform. Minimising software bugs means more satisfied customers and fewer customers being lost due to a poorly functioning site.  

RTE tracking makes it possible to create an overview of all the errors in the browsers and devices that your users are using, something which previously would have required inordinate amounts of time, development and maintenance – in other words, Flown RTE tracking cuts the overheads by crowd-sourcing the errors which normally wouldn’t be detected.  

This will provide a very clear idea of where your website generates code errors.  

Flown RTE tracking can also point to the exact URLs that fail most and identify which errors have occurred, making it possible to respond and correct errors more quickly when they occur.  

On a single website, Flown has been able to report that there were 5,000 visitors who experienced bugs every 24 hours, which is a very high number, especially for a website that was thoroughly tested, and it might well feel like a huge amount of data. Therefore, Flown aggregates data to clarify which errors occur most frequently and which are most relevant.  

Websites that load quickly. 

Websites that load quickly and become available for interacting with the customer shortly after entering the URL give their users a better and more positive experience, not to mention SEO. The time it takes for a website to load varies greatly, and a slow website can be extremely frustrating, and something that makes customers go elsewhere. With Flown’s latest feature SMT (site monitoring test), it is possible to obtain data on how quickly the website loads for the customer, and thus find out whether anything needs optimising. The difference between Flown SMT and, for example, Google Analytics is that Flown is able to provide information about what the client (the browser) saw and what the server experienced. If the user finds that it takes 30 seconds for a website to load, Google Analytics will show this, but it won’t show the reason for it happening? Did the customer/user have a slow Internet connection or was it actually due to the server responding slowly? And if it was down to a slow server, what was it in the code that caused the slowness? These are some of the questions that Flown SMT can answer, enabling you to optimise your website and code for the benefit of users. Such optimisation will also have a direct impact on your ranking in Google, making it an important tool for your overall SEO.

RTE tracking and SMT.

These features – RTE tracking and SMT – are extremely easy to set up, and basically require no maintenance, and are thus a quick and inexpensive way to introduce automated testing and monitoring.  

Soon after setting up RET tracking and SMT, valuable data will be continually presented that can be used to optimise the customer’s website experience. Furthermore, Flown SMT is designed to support server extensions, so by inserting small timers on the server you can get exactly the insights you might have been lacking.  

  

Want to hear more? 

Jens Pedersen

Product Owner Flown

+45 26 32 64 95
jens.pedersen@kraftvaerk.com